Month 2

Dear Investors,

I am writing to provide an update on two important operational matters currently affecting the pub: the kitchen extraction system and the development of our food service offer.

Kitchen extraction system

The faulty kitchen extraction system has now been fully removed, from the top of the chimney through to the loft space above the kitchen. Installation of the replacement system is almost complete, and we anticipate that it will be fully operational by the middle of this week.

Chef recruitment and food offer

We had identified a potential new chef and organised a cook-off trial for a small group of Committee members last Sunday, however, we were not fully convinced and have decided not to progress; so we continue to search for a new chef to lead the kitchen.

While this process continues, we have introduced a new “deli-lite” food range. This format has been developed with support from a local volunteer, who has helped design the approach now being run by Abi. Discussions are also underway for this volunteer to support a new coffee offer in a formal capacity, by baking cakes for The Crown. Full details of the current food offer, including sharing boards, platters, sandwiches and lighter dishes can be found on The Crown website under Food & Drink, https://www.crowncuddington.co.uk/food-and-drink/ Details of the new coffee and cake service details can be seen overleaf.

The new “deli-lite” service was introduced over the Bank Holiday weekend, with initial customer feedback proving extremely positive. Details on product availability and service times will continue to be communicated through the pub's website https://www.crowncuddington.co.uk

Together, these actions represent important steps towards restoring a consistent kitchen and food service operation. We will continue to provide updates as progress is made.

Social media continues to support the pub’s commercial and community objectives by maintaining local visibility, promoting events and offers, and reinforcing customer loyalty. Engagement remains positive, particularly on Instagram, with community-focused content helping to strengthen the pub’s reputation as a valued local asset. Overall, it remains a cost-effective channel for driving awareness, footfall, and long-term engagement.

Thank you for your continued patience and support during this period. We look forward to welcoming you to the pub as these improvements are implemented over the coming days and weeks.

With best wishes,

Mike Cottman
Chair of the Management Committee